Great example of how Best Buy is using Twitter to deliver excellent customer support! The writeup appears on Marketingprofs.com and outlines the success of Best Buy’s Twitter-based customer support program which has agents available around-the-clock to answer technical questions from customers throughout Twitterverse. The support team uses the handle @TwelpForce and also runs a separate [...]

Tommy Humphreys of BCBusiness Blog offers simple tips for small and medium size businesses on how to use public relations and press releases to help promote your business. Today’s press releases can be done far more cost-effectively than ever before with all the different online tools and services available. And don’t forget the SEO and [...]

PEER 1 Hosting just launched CloudOne Storage, a very affordable, pay-as-you-go unlimited online storage product for all your web files and media. Starting at just $0.15 per GB per month, you can upload, store and manage unlimited data through an easy-to-use control panel or via the standards compliant Application Programming Interface (API) [...]

Many small businesses will revert to Google AdWords or other forms of paid search to offset any deficiencies in their SEO, or organic listings.
There are a couple of things you need to know first, before you embark on a paid search campaign.
1. If your sales cycle is longer than 2 weeks from click to [...]

Is the Apple iPad a funky tech fad or a game changer?
After listening to Wired Magazine Chris Anderson’s keynote at adtech San Francisco this year, the iPad is not only a game changer and will forever change the way we consume the Internet, but will also reinvigorate the gasping publishing industry. His main argument — [...]

Revolutionizing the way customers choose self storage units, Moishe’s Moving Systems recently announced the launch of its Storage Space Estimator and Online Reservations System.
Combined with the recent redesign of Moishes.com, this user-friendly interactive tool allows visitors to the website to simply drag and drop icons of items they plan to store, by room type, into [...]

Business consultant and author Stephanie Chandler of The Leap! 101 Ways to Grow Your Business and The Business Startup Checklist and Planning Guide shares some great tips for business owners in this economy. Watch her video made exclusively for BIG Marketing for Small Business.
Social Media – start networking; it’s all about relationships. Don’t walk [...]

Here’s a video recap by NovusTV of the F5 Expo held April 7th, 2010 in Vancouver, Canada.

Photos courtesy of www.jeremylim.ca
The F5 Expo held Wednesday, April 7th was a tremendous event. Rich content, well-attended and a powerful keynote from best-selling author of Blink, Tipping Point, and Outliers Malcolm Gladwell. His challenge to people using and developing on the Internet is to use it to create strong ties rather than just weak ties, [...]

Network and communications technology giant Cisco Systems has teamed up with Brickfish for a unique program called Heroes of the Human Network which celebrates and rewards small business operators. To enter the program, you’re asked to describe your small business and how technology has helped you to advance or how the right technology could help [...]