Comments on: Bombay Calling: Enjoyable Documentary about Outsourcing Telemarketing to India

By: kabababrubarta

kabababrubarta — Mon, 26 Mar 2007 23:28:16 +0000

Nice site! kabababrubarta

By: k

Wed, 14 Feb 2007 04:27:17 +0000

Makes you wonder what the long term effects of globalization will be. Is it an unatural system or organization? Somebody in India earning money that they will spend in India. Will the North
American standard of living drop as the Indian standard rise?

The call centre worker is under alot of stress and you can see that they don’t really like the job but have no choice. Who wants to go to school to study medicine to work at a call centre. BS!!!

By: jota

jota — Fri, 15 Dec 2006 17:24:53 +0000

After reading the 2 comments, I really recommend reading the book “The World is Flat” by Thomas Friedman. It shows that nothing is wrong with outsourcing, what is wrong is how we are reacting to it.

Just my 2 cents.

By: rexdixon

rexdixon — Tue, 12 Dec 2006 03:45:43 +0000

Outsourcing the helpdesk has created the big mess the economy of the USA is currently in. The big companies save money, the regular worker has to switch careers.

What does that affect? In the end it affects big companies as the workers have less money to spend on their products. Basically, the companies shot themselves in the foot, are bleeding out and don’t even realize it until they collapse under their own weight of greed.

Rex

By: businessgolf

businessgolf — Mon, 11 Dec 2006 19:34:11 +0000

This documentary also illustrates one of the biggest mistakes businesses made over the past ten years with out sources their tech support or customer service. The decrease in out sourcing this very important component of business operations will continue over the next year.